Customer Service Chatbot
- Problem: Lack of effective customer support for a skincare brand with inquiries on product recommendations for various skin types and treatments.
- Solution: A chatbot to provide customer support and personalized product recommendations based on skin analysis and purchase history.
- Outcomes: POC completed aimed to increase sales, enhance customer experience with 24/7 support and personalize recommendations.
Clothing Label Verification
- Problem: Time-consuming and costly to verify the labelling requirements of clothing in different countries and styles.
- Solution: Created an AI-powered clothing label verification tool.
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Outcomes: Significantly reduced resources needed for verification with accuracy rate:
○ English: 87.23%
○ Chinese: 87.56%
○ image: 86.7%
Autoscribe & Auto-prompt for Records & Diagnostic
- Problem: Difficult for grocery chain to increase online sales.
- Solution: Created a recommendation engine to recommend various combos of grocery items which customers are likely going to buy.
- Outcomes: POC completed that can successfully analyze and bundle items with high chances for customers to opt-in to increase sales.